All orders delivered to uk address will be free of charge and will include tracking. All other orders outside of the uk will have a varying delivery charge.
Under normal circumstances payment will be taken immediately once we dispatch your package.
If for any reason we foresee a delay in delivering your order within our normal timescales we will contact you immediately to advise you and ask you to confirm that you still wish to proceed with your order.
We will keep you informed by e-mail at all stages of the order process from confirmation of order details through to dispatch.
When your order is sent out we will also provide you with a Royal Mail tracking number so that you can monitor its delivery.
If your order has not been dispatched you can cancel by emailing us at firstname.lastname@example.org 24/7
Please quote your order reference number in all correspondence. If your order has already been dispatched see the question below; “How do I return my order?”